Regional Manager

Area Manager / Regional Manager Location: North West / West London Salary: £65,000 basic Bonus: Performance-related bonus Package: Company car or car allowance, pension, private healthcare We're recruiting an experienced Area Manager / Regional Manager to lead a well-established multi-site retail portfolio across the North West / West London region. This is a senior, hands-on leadership role, offering full accountability for people, performance, recruitment, development and commercial delivery across a sizeable regional portfolio. It's ideally suited to a strong multi-site operator who enjoys coaching teams, building capability at scale and driving consistent standards and results across multiple locations. The Role As Area Manager / Regional Manager, you will lead a portfolio of stores across North West / West London, remotely managing a team of store managers and operational leaders across multiple sites. You'll take ownership of recruitment, training, performance and development, while maintaining strong visibility and engagement across the region. You'll work closely with senior leadership to deliver regional strategy, develop future leaders and ensure every location operates to a high standard commercially, operationally and from a customer experience perspective. Key Responsibilities People Leadership Line manage and support store managers across multiple locations Take ownership of recruitment, onboarding, training and development within your region Deliver hands-on coaching, mentoring and performance management Build robust development and succession plans Create and sustain a high-performance, values-led culture Commercial & Customer Performance Drive sales, conversion and revenue growth across the area Analyse KPIs and implement targeted improvement plans Champion a customer-first approach aligned to brand standards Act on customer insight and local market trends Identify opportunities to improve performance across the region Operational Excellence Take full accountability for operational standards, compliance and governance Oversee labour planning, rota effectiveness and cost control Ensure strong financial and administrative discipline Maintain consistency, pace and best practice across the region Work closely with senior stakeholders to deliver regional priorities What We're Looking For Proven Area Manager, Regional Manager or multi-site leadership experience within retail, hospitality, leisure, storage or another service-led environment Track record of remote leadership across multiple sites Passionate, hands-on coach with strong people-development capability Commercially astute and confident working with data and KPIs Structured, resilient and people-focused leadership style Comfortable using MS Office and performance reporting tools If you're an Area Manager or Regional Manager based in or around North West / West London and you're looking to take ownership of a high-impact region, develop strong leadership teams and drive consistent commercial performance, we'd love to hear from you. Reference: BBBH36532