Account Coordinator

Account Coordinator Location: North Tyneside Salary £30,000 - £35,000 DOE Hours: Monday - Thursday: 9:00am - 5:30pm | Friday: 9:00am - 4:30pm Permanent position Are you organised, commercially aware and passionate about delivering outstanding customer service? We're looking for an Account Coordinator to join a busy and supportive client services team, acting as the link between customers and production to ensure projects are delivered on time and to the highest standard. This is a varied role where you'll build strong customer relationships, coordinate multiple projects and play a key part in delivering an excellent client experience. What You'll Be Doing * Managing customer accounts and building long-term relationships * Processing customer orders * Coordinating projects from enquiry through to final delivery * Liaising with production and internal departments to ensure deadlines are met * Keeping customers updated throughout each stage of their project * Providing outstanding customer service while identifying opportunities to add value * Managing multiple projects in a fast-paced environment What We're Looking For We're keen to hear from candidates who have experience in industries such as: * Packaging * Direct Mail * Point of Sale (POS) * Or similar print and production environments You'll also have: * Strong commercial awareness * Excellent communication and relationship-building skills * The ability to manage multiple priorities and work to deadlines * Good organisational skills and attention to detail * Experience using an MIS system would be advantageous If you're looking for a role where you can put your commercial awareness and customer service skills to good use while working with a well-established business, we'd love to hear from you. To be considered for this role click “apply” and submit a copy of your up to date CV