Dental Treatment Coordinator

Treatment Coordinator / Receptionist – Fully Private Dental Practice Hours: Full-time, 40 hours per week (Monday to Friday)- NO Weekends! About the Role We are recruiting on behalf of a well-established, fully private dental practice in Central London for an experienced and confident Treatment Coordinator / Receptionist. This is an exciting opportunity to join a friendly, professional team where you'll play a key role in delivering an exceptional patient journey. You'll build strong relationships with patients, present treatment plans, coordinate appointments, and support clinicians in a modern private practice. Key Responsibilities * Welcome and support patients with outstanding customer service * Present treatment plans and discuss costs confidently * Build patient relationships and increase treatment acceptance * Manage enquiries by phone and email * Book consultations and coordinate clinician diaries * Follow up outstanding treatment plans * Process payments and finance applications (where applicable) * Maintain accurate patient records using SOE * Work closely with dentists and the wider practice team Essential Requirements * Minimum 3 years' experience in a fully private dental practice * Previous experience as a Treatment Coordinator or Senior Dental Receptionist with treatment presentation responsibilities * Excellent knowledge of SOE (Software of Excellence) – essential * Outstanding communication and organisational skills * Professional, confident, and patient-focused Desirable * Experience with cosmetic dentistry, Invisalign or implants * Finance application experience (Tabeo, Chrysalis, Medenta) * GDC-registered Dental Nurse (advantageous but not essential) What We Offer * Competitive salary from £33,000 DOE * Friendly and supportive team * Modern, fully private practice * Ongoing training and career development * Immediate start available