VDI Platform Engineer (VMWare)

VDI Platform Engineer (VMWare) - London Hybrid 2/3 days per week - Inside IR35

** SC Clearance highly desireable, but all applications considered **

An experienced hands on VDI Platform Engineer required to support a medium-sized enterprise Omnissa (VMware) Horizon environment in a critical setting.

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• Running the Horizon platform day-to-day (pods, pools, brokers, gateways)
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• Managing VDI infrastructure alongside platform teams (vSphere, storage, networking)
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• Monitoring performance and capacity, troubleshooting issues end-to-end
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• Supporting incidents, problem management and change activity
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• Managing desktop pools, images and provisioning
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• Supporting application delivery (App Volumes or similar) and user profiles (DEM or equivalent)
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• Troubleshooting Windows and Linux VDI session and performance issues
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• Supporting underlying Windows Server services (AD, DNS, authentication)
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• Contributing to patching, upgrades and continuous platform improvements
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• Strong hands-on experience with VMware / Omnissa Horizon
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• Experience running VDI in enterprise environments
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• Good understanding of:
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• Horizon architecture (connection servers, UAG, pools, images)
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• vSphere (vCenter, ESXi)
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• VDI performance and troubleshooting
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• Solid Windows Server experience (AD, GPO, DNS, identity integration)
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• Experience supporting Windows and/or Linux VDI desktops
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• Strong troubleshooting skills across platform, OS and user experience
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Desirable skills:

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• App Volumes or application layering tools
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• Dynamic Environment Manager (DEM) or equivalent
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• NSX or network segmentation in VDI environments
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• Experience in regulated or high-availability environments
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