Head of Facilities Management

Our client is seeking an experienced and driven Head of FM to lead a national Build to Rent portfolio. This is a senior, high-impact role with full responsibility for shaping and driving FM delivery across a growing residential platform.

You will oversee a multi-site portfolio, ensuring high standards in operations, compliance, and resident experience. This includes leading a structured FM team, working closely with contractors and suppliers, and embedding a more visible, proactive approach to site engagement and performance.

This is a highly visible leadership role for someone who thrives in a fast-paced environment and enjoys combining operational delivery with strategic influence, team engagement, and commercial oversight.

\n
• Lead the FM function across a national portfolio, ensuring safe, compliant, and well-maintained buildings
\n
• Drive a proactive, visible on-site approach, improving consistency, standards, and team engagement
\n
• Oversee hard and soft services and manage supplier performance to ensure quality, efficiency, and compliance
\n
• Take ownership of building safety, health & safety, and regulatory requirements
\n
• Work closely with procurement to optimise suppliers and drive commercial value
\n
• Lead, develop, and mentor a multi-layer FM team, improving performance and accountability
\n

Your Experience:

\n
• Senior experience in facilities management across a multi-site portfolio
\n
• Proven track record of leading teams and managing managers within a structured FM environment
\n
• Experience driving change, improving performance, or increasing consistency across operations
\n
• Strong operational knowledge of compliance, health & safety, and building safety requirements
\n
• Commercial awareness, with experience in supplier management, procurement, or contract optimisation
\n
• Ability to balance strategic leadership with hands-on operational influence
\n
• Experience within residential/BTR or customer-facing environments is beneficial but not essential
\n

What's in it for you:

\n
• Opportunity to own and shape a national FM function
\n
• High level of autonomy and influence across the business
\n
• A genuine chance to drive change and improve performance at scale
\n
• Strong mix of strategy and hands-on leadership
\n
• Join a growing, well-backed residential operator
\n