Domiciliary Care Manager

Branch Care Manager - Domiciliary Care Richmond Salary: £42,000 base + £4,800 bonus Total Package: £46.8k Hours: 8:30am - 5:30pm, Monday to Friday (office-based) Location: Richmond About the Role We are seeking an experienced and commercially driven Branch Care Manager to lead a domiciliary care branch in Richmond. This is an exciting opportunity to take ownership of a high-demand, stable service with strong existing care packages already in place. This is a pivotal leadership role requiring a balance of operational excellence, commercial awareness, and a strong commitment to regulatory compliance and quality outcomes. Key Responsibilities Provide strong, visible leadership Oversee daily operations of the branch, ensuring efficient and compliant service delivery Drive sustainable growth of private and local authority care packages Maintain full compliance with CQC standards and ensure high-quality care delivery Manage staffing, rotas, recruitment, onboarding, and retention strategies Take responsibility for branch performance, KPIs, and financial targets Balance quality care delivery with commercial performance and profitability Participate in an on-call rota to support operational requirements Build and maintain strong relationships with clients, families, professionals, and commissioners Ensure robust care planning, risk assessments, and safeguarding procedures are in place Lead by example in promoting a positive, accountable, and high-performance cultureEssential Requirements Proven experience in domiciliary care management Strong leadership and team management experience Solid understanding of CQC regulations and compliance frameworks Commercially minded with experience growing a care branch or service Ability to balance quality care with operational and financial performance Resilient, proactive, and able to perform in a fast-paced environment Full UK driving licence Flexibility to meet the needs and outcomes of the businessDesirable Experience Experience managing private care packages Track record of successfully growing a domiciliary care branch Experience working in a high-volume or fast-growth care environmentWhat We Offer Competitive salary package totalling £46.8k Established branch with strong existing demand Opportunity to shape and lead a team Long-term career progression opportunities within a growing organisation Supportive senior leadership structureSearch is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age