Cloud Infrastructure Engineer

About the Role:\n

An exciting opportunity has arisen for an experienced Cloud & Infrastructure Engineer to join a growing technology function within a forward-thinking organisation. This role will play a pivotal part in designing, implementing, and maintaining a diverse cloud and on-premises infrastructure estate, contributing directly to the efficiency, reliability, security, and performance of critical services.

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You will work as part of a collaborative infrastructure team, supporting both internal and external users, mentoring colleagues, and driving continuous improvement across cloud and infrastructure operations.

Key Responsibilities:\n

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• Manage and optimise public cloud infrastructure, ensuring scalability, availability, and security.
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• Implement monitoring solutions, conduct performance analysis, and automate improvements where possible.
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• Ensure high availability and data integrity through proactive alerting, backups, and robust disaster recovery planning.
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• Own major incident response, troubleshooting and root-cause analysis, implementing long-term fixes.
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• Maintain security best practice across cloud and on-premise environments, including vulnerability management and compliance monitoring.
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• Contribute to and sometimes lead the design and implementation of DR and business continuity plans.
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• Build and maintain automation scripts and configuration policies (IaC) to streamline and standardise operational tasks.
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• Collaborate with internal teams and third-party providers to deliver high-quality infrastructure services.
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• Provide quality 3rd-line support and act as an escalation point for complex technical issues.
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• Participate in the technical onboarding of partner organisations and support integration projects.
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• Maintain thorough documentation covering infrastructure, configurations, and operational processes.
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Essential Qualifications & Experience\n

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• Strong customer service mindset with the ability to communicate clearly and professionally.
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• Minimum 3 years’ experience in a similar Cloud/Infrastructure role.
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• Deep expertise with Windows Server 2016/2022, AD, Entra ID, Group Policy, and Windows security services.
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• Proven experience administering Microsoft 365 including Exchange, SharePoint, Teams and associated services.
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• Solid understanding of Microsoft SQL Server and IIS administration.
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• Demonstrable capabilities across networking fundamentals including VLANs, routing, DHCP Snooping, Spanning Tree and LAG.
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• Hands-on background with firewall technologies and cyber security best practice.
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• Strong practical experience in Microsoft Azure, including VMs, VNETs, storage, identity, networking security, WAF/Azure Front Door, and cost management.
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• Skilled in managing MDM/MAM via Intune.
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• Experience with vulnerability remediation and MDR/EDR tooling.
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• High proficiency with Veeam for backup and recovery.
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Why Join?\n

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• Company pension scheme
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• Life assurance
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• 25 days annual leave + birthday leave
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• Flexible benefits
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• Option to purchase additional holidays
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• Enhanced family-friendly policies
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• Cycle to work scheme
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This role offers strong progression opportunities, with pathways into Cloud Architecture, or senior leadership roles depending on performance and aspirations. Continuous training and certification support will be provided.