Head of Programme Delivery

Head of Programme Delivery

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£75,000 – £85,000 | Poole | Hybrid (4 days onsite)

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The best programme leaders don't just deliver projects.

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They build confidence.

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Confidence within their team.

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Confidence with customers.

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Confidence that every commitment made can actually be delivered.

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If you're someone who enjoys bringing structure to complexity, coaching Project Managers to become stronger leaders, and helping a business continually improve how it delivers, this could be exactly the opportunity you've been looking for.

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What's in it for you?

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• Salary: £75,000 – £85,000
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• Location: Poole (typically 4 days per week onsite)
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• Leadership: Manage, mentor and develop a team of Project Managers
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• Influence: Become part of the senior leadership team, helping shape delivery across the business
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• Ownership: Lead the programme delivery function and oversee a portfolio of complex software projects
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• Environment: Modern software company delivering large-scale technology solutions
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What's the role really about?

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This isn't about personally running every project.

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It's about creating a delivery function that customers trust and improving how the whole business delivers.

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You'll oversee a portfolio of programmes, helping ensure projects are planned realistically, resources are managed effectively, and delivery teams have the support they need to succeed.

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You'll become the escalation point when projects become challenging.

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You'll build trusted relationships with customers.

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You'll coach your Project Managers to think commercially, communicate confidently, and lead proactively rather than simply managing timelines.

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And perhaps most importantly...

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You'll help the business stay disciplined.

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Understanding when to challenge customer requests.

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Knowing when to protect the product roadmap.

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Helping customers understand the value of proven solutions rather than unnecessary bespoke development.

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This is a leadership role where your judgement will matter every day.

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What you'll be doing

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• Leading and developing a team of Project Managers
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• Overseeing the successful delivery of multiple concurrent software programmes
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• Managing programme planning, prioritisation, governance, and resource allocation
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• Acting as the senior escalation point for delivery challenges, both internally and with customers
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• Building trusted relationships with customers, handling complex conversations with confidence
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• Working closely with Product, Engineering, QA, Commercial, and Service teams to ensure successful outcomes
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• Improving delivery standards, governance, reporting, and programme visibility
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• Coaching and mentoring Project Managers to become more strategic and commercially aware
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• Helping shape how the organisation delivers projects as it continues to grow
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What you'll bring

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• Proven experience leading programme or project delivery within a software, SaaS, consultancy, or technology business
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• Previous people management experience, including coaching and developing Project Managers
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• Strong customer-facing experience with the confidence to influence senior stakeholders
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• Experience managing multiple projects, competing priorities, and cross-functional delivery teams
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• Excellent communication skills, with the ability to adapt your style to both technical and non-technical audiences
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• A commercial mindset, balancing customer satisfaction with business objectives
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• Someone who naturally brings ideas, challenges constructively, and looks for better ways of working
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The kind of person who'll thrive here

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You're calm under pressure.

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You don't wait to be asked for solutions.

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You bring them.

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You're just as comfortable sitting with the CEO discussing delivery strategy as you are supporting a Project Manager through a difficult customer conversation.

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You know when to push back.

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You know when to compromise.

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And you understand that great programme delivery isn't just about Gantt charts...

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It's about people.

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Why this role?

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The business already has a strong product.

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A capable delivery team.

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And an exciting future.

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Now they're looking for someone who can bring all of that together.

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Someone who can lead with credibility.

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Raise the bar.

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Develop the team.

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Strengthen customer relationships.

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And build a programme delivery function that becomes a genuine competitive advantage.

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If you're looking for a role where you'll influence strategy, shape culture, and make a lasting impact, this could be your next move.

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Interested?

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Send your CV to bob . bath@ mexasolutions . com

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