Contract Manager

Contract Manager Location: Luton Salary: Up to £65,000 + Car Allowance + Bonus + Excellent Benefits Job Type: Full-Time | Permanent An exciting opportunity has arisen for an experienced Contract Manager to join a leading facilities management organisation, overseeing the delivery of integrated FM services across a prestigious, multi-site education portfolio. This is a fantastic opportunity for a commercially focused and client-facing FM professional who has a proven track record of leading teams, managing contracts and delivering exceptional service standards within a complex operational environment. The Role: As Contract Manager, you will take full responsibility for the operational, commercial and financial performance of the contract, ensuring service excellence, statutory compliance and a first-class customer experience. You will lead multidisciplinary teams, manage key stakeholder relationships and drive continuous improvement across the portfolio. Key Responsibilities: * Lead the delivery of integrated facilities management services across a multi-site estate. * Manage the overall operational and commercial performance of the contract. * Build and maintain strong relationships with senior client stakeholders, acting as the primary point of contact. * Lead, motivate and develop on-site teams, creating a high-performing and customer-focused culture. * Ensure all contractual KPIs, SLAs and compliance requirements are consistently achieved. * Hold responsibility for contract budgets, forecasting, financial reporting and cost control. * Manage supplier and subcontractor performance to ensure service quality and value for money. * Drive continuous improvement initiatives, identifying opportunities to enhance service delivery and operational efficiency. * Ensure full compliance with health & safety legislation, statutory requirements and company governance. * Produce regular operational and financial reports and lead client review meetings. About You: * Previous experience as a Contract Manager, Account Manager or Senior Facilities Manager within an Integrated Facilities Management environment. * Strong leadership experience managing multidisciplinary teams across Hard and Soft FM services. * Commercially astute, with experience managing budgets, P&L and contract performance. * Excellent client relationship and stakeholder management skills. * Strong knowledge of health & safety, statutory compliance and operational governance. * Experience working within complex, multi-site environments. * Excellent communication, organisational and problem-solving skills. * Full UK driving licence. What's on Offer: * Salary up to £65,000 * Car allowance * Annual bonus * Ongoing training and career development * Opportunity to join one of the UK's leading facilities management organisations with genuine long-term career progression. If you are an experienced facilities management professional looking to take the next step in your career and manage a high-profile contract within a dynamic environment, we would love to hear from you