Stock Controller

Location: West Hampstead, NW6 2QT Hours: Monday – Friday 7:30am – 5:00pm About The Role: Are you an organised and detail-driven Stock Controller looking for your next opportunity? We’re looking for a proactive individual to join our West Hampstead team, where you’ll play a vital role in maintaining accurate stock records and supporting efficient stock management across the business. Benefits: * Perkbox – 24/7 discounts, wellbeing support, online GP access & more * Company Pension Scheme * Group Life Assurance (up to 3x salary, subject to service) * Staff Discount on all products * Cycle to Work Scheme * Employee Assistance Programme * Long Service Awards * 23 days annual leave + 8 bank holidays + your birthday off Key Responsibilities: * Manage stock control processes including goods receipt, storage, distribution, sales, and returns * Ensure stock records accurately reflect physical inventory * Maintain optimal stock levels to meet demand while minimising overstocking and loss * Investigate and resolve stock discrepancies, achieving at least 90% accuracy in line with company policy * Run stock enquiries and reconcile physical counts with system records * Compile damage reports and process returns to minimise stock loss * Respond promptly to stock issues, discrepancies, and inventory queries * Support wider stock control functions, including end-of-year inventory counts Requirements * Experience in a similar stock control or inventory role * Self-motivated with a strong work ethic * Comfortable working independently and as part of a team * Strong IT skills with practical problem-solving ability * Excellent communication and methodical thinking * Confident with basic mathematics and administrative tasks