Desktop Services Technician
Job Description
Job Summary
We are seeking a Desktop Services Technician for an onsite contract opportunity in Indianapolis, IN. This role is ideal for an IT support professional who enjoys hands-on desktop support, troubleshooting technical issues, and delivering excellent service to corporate and remote users.
The Desktop Services Technician will support laptops, desktops, mobile devices, peripherals, applications, and user workstations in a fast-paced enterprise environment. This opportunity offers a Monday through Friday schedule, competitive hourly pay, and the chance to gain valuable enterprise IT support experience with a collaborative technical team. Candidates can expect a supportive work environment, practical hands-on work, and the opportunity to contribute to meaningful desktop services projects.
Key Responsibilities
- Monitor and manage internal ticketing systems for desktop support requests and incidents.
- Configure, build, deploy, troubleshoot, and support laptops, desktops, mobile devices, and peripherals.
- Perform IMAC activities, including installs, moves, adds, and changes for end users.
- Provide timely technical support while meeting established service level agreements.
- Assist with equipment setup, cable replacements, projector installations, workstation moves, and related desktop support tasks.
- Support desktop-related projects under the direction of senior team members and supervisors.
Compensation and Benefits
- Pay: $27.62 per hour.
- Contract assignment: August 2026 through November 2026, with potential for extension.
- Schedule: Monday through Friday, 8:00 AM to 5:00 PM.
- Work location: Onsite in Indianapolis, IN 46268.
- No weekend schedule indicated.
- Opportunity to gain enterprise-level IT support experience in a collaborative technical environment.
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
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