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Posted 21 July, 2026

Customer Service Representative

Monstera Talent
Cincinnati, OH, US Full Time

Job Description

Customer Service Representative – Face-to-Face Sales & Customer Acquisition\n

Full-Time In-Person Position

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Are you a people person with strong communication skills and a passion for delivering exceptional customer experiences?

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We're recruiting on behalf of a growing customer engagement and sales company seeking motivated Customer Service Representatives to support face-to-face customer acquisition campaigns, promotional events, and retail activations. Whether you're starting your career or looking for a new opportunity, full training is provided.

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This role is ideal for candidates with experience in customer service, retail, hospitality, sales, events, promotions, marketing, or client-facing roles. Recent graduates and career changers with excellent interpersonal skills are also encouraged to apply.

Key Responsibilities\n

As a Customer Service Representative, you will:

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  • Deliver outstanding face-to-face customer service and build positive customer relationships
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  • Represent clients professionally at retail locations, promotional events, and live campaigns
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  • Engage with prospective customers and explain products, services, and promotional offers
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  • Support customer acquisition initiatives by identifying customer needs and providing tailored solutions
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  • Assist with customer registrations, inquiries, and campaign participation
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  • Meet individual and team performance goals while maintaining a customer-first approach
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  • Collaborate with colleagues and leadership in a fast-paced, team-oriented environment
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  • Maintain accurate customer information and follow campaign guidelines
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What We're Looking For\n
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  • Excellent communication and interpersonal skills
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  • Positive attitude with a customer-focused mindset
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  • Strong relationship-building and active listening abilities
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  • Confidence working in face-to-face customer environments
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  • Self-motivated, reliable, and eager to learn
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  • Ability to thrive in a collaborative, goal-driven team
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  • Previous experience in customer service, retail sales, hospitality, call center, events, or direct sales is beneficial but not required
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Training & Career Development\n

No prior industry experience? No problem.

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Comprehensive training and ongoing mentorship are provided to help you develop skills in:

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  • Customer service excellence
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  • Face-to-face sales techniques
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  • Customer acquisition strategies
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  • Product knowledge
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  • Communication and presentation skills
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  • Leadership and career progression
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What You'll Enjoy\n
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  • Supportive and collaborative team environment
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  • Ongoing coaching and professional development
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  • Clear opportunities for advancement based on performance
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  • Dynamic workplace with daily customer interaction
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  • Valuable experience in customer service, sales, marketing, and business development
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Compensation\n

Average weekly earnings of 700-1000, consisting of base pay, commissions, and performance-based bonuses.

Apply Today\n

If you're looking for a customer-focused role where you can develop your communication, sales, and customer acquisition skills while working in an energetic team environment, we'd love to hear from you.

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Applications are submitted directly to the hiring company. Shortlisted candidates can expect to be contacted within 1–3 business days.