Patient Service Coordinator

Position: Patient Service Coordinator

Location: Greenville, SC 29607
Schedule: Monday–Friday, 8:00 AM – 5:00 PM

Must-Haves

• High school diploma or equivalent
• 1+ year of experience in a Patient Service Coordinator, Medical Receptionist, or Front Desk role within a healthcare setting
• Prior experience supporting referrals, prior authorizations, scheduling, and insurance verification
• Strong customer service and communication skills
• Ability to work in a fast-paced outpatient clinic environment

Preferred Qualifications

• Epic experience
• Knowledge of medical terminology and HIPAA regulations

Day-to-Day Responsibilities

• Welcome and check in patients while providing excellent customer service
• Verify demographics, insurance information, referrals, and authorizations
• Collect copays and outstanding balances
• Schedule follow-up appointments, referrals, and ancillary services
• Answer phones and respond to patient inquiries
• Maintain accurate documentation within Epic
• Support front office operations including scanning, faxing, and record management