Service Manager

Basic Salary c.£40,000 plus bonus - OTE up to £60,000

We are looking for an enthusiastic and results-driven Service Manager to join our team in Southport. This role is responsible for the efficient and profitable operation of the service department while delivering an excellent customer experience.

What We Offer

\n
• Up to 34 days paid leave per year
\n
• Company car
\n
• Bonus
\n
• Employee of the Month scheme (including holidays to the company apartment)
\n
• Company sick pay
\n
• Confidential Wellness Support & Medicash
\n
• Brand and manufacturer training with paid accreditation
\n
• Company pension, employee discount, referral scheme
\n
• Health & wellbeing programme, free flu jabs
\n

Key Responsibilities

\n
• Achieve service department budget and customer service targets
\n
• Ensure accurate job costing and invoicing
\n
• Control parts and materials to ensure profitability
\n
• Improve customer satisfaction and retention
\n
• Manage and develop a team of Service Advisors, Technicians, and Parts Advisors
\n
• Work closely with brand partners and meet brand standards
\n

Requirements

Essential

\n
• Experience in the retail motor trade
\n
• Strong technical knowledge of a service department
\n
• Excellent communication and customer service skills
\n

Desirable

\n
• Previous Service Manager or leadership experience
\n
• Knowledge of vehicle and consumer legislation
\n
• Technical or engineering qualifications
\n

Additional Information

Applicants must have the Right to Work in the UK. Sponsorship is not available. We reserve the right to close this vacancy early.

If this sounds like the right opportunity for you, apply today.