Showroom Sales / Client Manager

Showroom Sales & Client Experience ManagerLocation: North West LondonJob Type: Full-time, Office BasedThe RoleWe are seeking a confident, personable, and organised Showroom Sales & Client Experience Manager to join a luxury interiors business. This is a varied role combining showroom sales, customer service, and office administration, ideal for someone who enjoys building client relationships while ensuring the smooth day-to-day running of operations.Key Responsibilities\n

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• Welcome and assist showroom visitors, delivering an exceptional customer experience.
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• Manage enquiries via phone, email, and in person, converting leads into sales.
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• Guide customers through the sales process from enquiry to aftercare.
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• Coordinate orders with suppliers and delivery partners.
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• Handle general office administration and maintain accurate records.
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• Ensure the showroom is presented to a high standard at all times.
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About You\n

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• At least 2 years' experience in a customer-facing and administrative role.
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• Excellent communication and interpersonal skills.
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• Highly organised with strong attention to detail.
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• Confident working independently and as part of a small team.
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• Proficient in Microsoft Office and email systems.
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• Experience with CRM systems, Shopify or Xero is advantageous.
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• An interest in luxury interiors, furniture, or design is desirable.
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Working HoursMonday to Friday, 9:00am–5:00pm. Following training, regular Saturday working will be required with a weekday off in lieu.