Job Description
Customer Service Advisor
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Location: Margate, KentSalary: £29,000 - £31,000 per annumContract: Full-Time, Permanent
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The Opportunity
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Are you passionate about delivering exceptional customer service? We are seeking a Customer Service Advisor to act as the first point of contact for customers and residents.
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Responsibilities
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\n - Respond to telephone, email and online enquiries.
\n - Resolve customer issues and complaints.
\n - Provide information regarding housing and support services.
\n - Maintain accurate customer records.
\n - Work to service level agreements and performance targets.
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About You
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\n - Strong customer service background.
\n - Excellent communication skills.
\n - Ability to remain calm under pressure.
\n - IT literate with experience using CRM systems
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