Transport Administrator

Transport Administrator

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• Location: Purfleet, UK
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• Job Type: Full-time
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• Working Hours: Monday to Friday, 9:00 to 17:30
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We are seeking a detail-oriented and organised Transport Administrator to support the efficient operation of our client's transport department. If you thrive in a fast-paced environment and excel in problem-solving, this role is perfect for you!

Day-to-day of the role:

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• Perform administrative and clerical duties to support daily transport operations.
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• Act as a key liaison between Import Operations and the planning team, ensuring effective communication and coordination of delivery requirements.
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• Contact customers to arrange and confirm delivery bookings, balancing customer requirements with operational capacity and fleet availability.
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• Ensure delivery appointments are scheduled with fleet planning and route optimisation in mind to maximise vehicle utilisation and service efficiency.
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• Process, prepare, and verify all relevant transport and delivery documentation.
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• Manage discrepancies, exceptions, and overages, ensuring timely resolution.
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• Monitor delivery performance and proactively manage delays to minimise customer service disruption.
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• Work closely with customers, drivers, warehouse teams, and operational departments to ensure the continuous flow of freight.
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• Identify and resolve transport-related issues, escalating where appropriate to maintain service levels.
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Required Skills & Qualifications:

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• Strong organisational and problem-solving skills.
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• Previous experience in transport administration or logistics (preferred).
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• Ability to multitask and work under pressure.
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• Excellent communication and teamwork skills.
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• Proficiency in transport management systems (advantageous).
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