Station Manager

Full-Time | 37.5 Hours per Week (Mon to Frday) | Permanent / Poole

Are you an experienced operational leader with a passion for delivering high-quality patient services? We are looking for a Station Manager to oversee the day-to-day running of a busy healthcare transport operation, ensuring safe, efficient, and compliant service delivery.

The Role

As Station Manager, you will provide leadership to operational teams, manage station resources, and ensure services are delivered to the highest standards. You will play a key role in maintaining compliance, managing performance, supporting staff development, and driving continuous improvement.

Key Responsibilities

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• Lead, manage, and support operational staff to deliver excellent patient services.
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• Ensure compliance with CQC standards, Information Governance, and company policies.
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• Oversee station operations, vehicle deployment, and resource management.
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• Manage staff performance, training, absence, and wellbeing.
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• Monitor service quality, conduct audits, and implement improvements.
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• Ensure ambulances, equipment, and station facilities are safe, clean, and fit for purpose.
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• Produce operational and performance reports and help achieve contractual KPIs.
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• Build positive relationships with healthcare professionals, commissioners, and stakeholders.
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About You

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• Previous experience leading operational teams in a healthcare, transport, logistics, or service-led environment.
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• Strong people management, decision-making, and problem-solving skills.
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• Knowledge of compliance, quality assurance, and performance management.
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• Excellent communication and organisational skills.
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• Ability to remain calm and effective in a fast-paced environment.
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What You'll Bring

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• A proactive and hands-on leadership style.
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• A commitment to high-quality patient care and service excellence.
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• The ability to motivate teams, manage change, and drive continuous improvement.
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If you're looking for an opportunity to make a real difference while leading a dedicated team, we'd love to hear from you.

£35,00033 days annual leave What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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