Administration

Job Title: Administrator

Duration: Initial 3 months with view to extend

Salary: £13-£14 per hour

Location: Swindon (hybrid after training finishes)

Job Purpose

The Administrator will provide efficient, accurate, and timely administrative support to the department, ensuring smooth day-to-day operations. This role plays a key part in maintaining service quality and meeting customer expectations.

Key Responsibilities

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• Process documentation.
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• Update and maintain databases, ensuring data accuracy and integrity.
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• Liaise with internal teams (e.g. sales, customer service, operations) to support the full vehicle lifecycle.
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• Handle incoming queries via email or phone and provide administrative support to resolve issues.
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• Support the production and distribution of reports, agreements, and customer communications.
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• Monitor SLAs and KPIs and escalate issues when needed.
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• Assist with invoicing, contract creation, and documentation control.
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• Provide excellent internal and external customer service.
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• Perform ad hoc administrative tasks as required by the team or manager.
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