Brand & Customer Assistant

Brand & Customer AssistantHatfield, Hertfordshire100% office based£25,000 per annum DOEFull Time, Permanent An exciting opportunity has arisen for a Brand & Customer Assistant to join a growing business with a portfolio of well-established consumer brands sold across the UK and internationally. This role is ideal for someone looking to develop a career in marketing while gaining hands-on experience across brand management, customer service, content creation and e-commerce. This position would suit a recent graduate or A-Level student, who is looking for the opportunity to carve a career in product and brand marketing.The role of Brand & Customer Assistant:\n

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• Support the day-to-day delivery of marketing and brand activities
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• Assist with product launches, content creation and social media activity
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• Manage marketing administration including product forms, sample requests and general enquiries
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• Upload and maintain product content across company and retailer websites
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• Work closely with Product, Sales and Supply teams to ensure product information is accurate and consistent
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• Support UK and international sales teams with marketing content and assets
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• Monitor customer reviews and feedback, identifying trends and opportunities for improvement
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• Act as a first point of contact for customer enquiries via phone, email, social media and online platforms
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• Assist with trade shows, events, marketing collateral and asset management
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To be successful in the role of Brand & Customer Assistant:\n

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• Strong written and verbal communication skills
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• Excellent organisational skills with strong attention to detail
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• Ability to manage multiple priorities in a fast-paced environment
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• Customer-focused with a professional and positive approach
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• Good understanding of marketing principles and digital platforms
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• Strong problem-solving skills and a proactive attitude
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• Confident using Microsoft Office, including Word, Excel, Outlook and PowerPoint
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• Familiarity with social media platforms and digital marketing tools
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• Ability to analyse information and identify trends and insights
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The Salary and Package for the Brand & Customer Assistant role:\n

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• Basic salary of £25,000+ per annum
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• 20 days holiday plus bank holidays
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• Additional holiday entitlement based on length of service
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• Pension scheme
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• Opportunity to develop a long-term career within marketing and brand management
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• Supportive and collaborative working environment
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Please apply online or call for more information. This vacancy is being advertised by RecruitAbility Ltd. The services advertised by RecruitAbility Ltd are those of an Employment Agency.