Reservations Spanish Speaker

Antella Recruitment is delighted to be recruiting on behalf of a leading travel organisation for a Group Reservations Executive.

This is an exciting opportunity for an organised and customer-focused individual to join a busy reservations team, managing group accommodation bookings and delivering exceptional service from enquiry through to confirmation. If you enjoy working in a fast-paced environment, building strong client relationships and coordinating multiple bookings, this could be the ideal role for you.

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• Manage group reservation enquiries from initial enquiry through to confirmation.
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• Prepare accurate quotations and proposals for group bookings.
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• Coordinate accommodation requirements, rooming lists, amendments and special requests.
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• Liaise with hotels and suppliers to secure availability and negotiate the best possible rates.
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• Confirm bookings and ensure all reservation details are accurate and up to date.
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• Build and maintain strong relationships with clients, suppliers and internal teams.
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• Deliver outstanding customer service while managing multiple bookings and deadlines.
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• Ensure all administration and reservation records are maintained accurately.
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• Previous experience within Group Reservations, Hotel Reservations, Hotel Reception, Inbound Travel or the Travel Industry.
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• Excellent communication and customer service skills.
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• Fluent Spanish and English essential
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• Strong organisational skills with exceptional attention to detail.
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• Ability to manage multiple priorities in a busy environment.
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• Confident using reservation systems and Microsoft Office.
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• A proactive team player with a positive and professional attitude.
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If you are looking to develop your career within a dynamic travel business and have a passion for delivering exceptional customer service, we'd love to hear from you.