Posted 21 July, 2026
Homelessness Prevention & Solutions Officer
VOX Consultants
London, ENG, GB
Full Time
Job Description
Homelessness Prevention & Solutions OfficerLocation: North West LondonRate: £28.00 per hour (Umbrella)Contract: 6 MonthsWorking Pattern: Full TimeWorking Arrangement: HybridWe are currently recruiting for an experienced Homelessness Prevention & Solutions Officer to join a busy Housing Needs team in North West London.This is an excellent opportunity for a housing professional with experience in homelessness prevention, housing options, and statutory homelessness assessments to make a real difference to residents facing housing difficulties.Key Responsibilities\n
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- Deliver the Council's statutory duties to prevent and relieve homelessness under the Housing Act 1996 and Homelessness Reduction Act 2017. \n
- Manage a caseload of households threatened with homelessness or currently homeless. \n
- Conduct homelessness assessments and determine appropriate housing duties. \n
- Develop and review Personalised Housing Plans (PHPs). \n
- Negotiate with landlords, agents, family members, and other parties to prevent homelessness and sustain accommodation. \n
- Explore a range of housing options including private rented sector accommodation, supported housing, and alternative housing solutions. \n
- Support households to secure and sustain suitable accommodation. \n
- Provide advice and assistance on housing rights, homelessness legislation, welfare benefits, and tenancy sustainment. \n
- Prepare detailed case records, decision letters, and statutory documentation. \n
- Manage complex homelessness cases, including those subject to legal challenge, judicial review, and Ombudsman enquiries. \n
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- Previous experience working within Homelessness Prevention, Housing Options, or Housing Needs. \n
- Strong knowledge of the Housing Act 1996, Homelessness Reduction Act 2017, and associated legislation. \n
- Experience conducting statutory homelessness assessments and issuing housing decisions. \n
- Ability to manage complex and sensitive cases. \n
- Excellent negotiation, communication, and problem-solving skills. \n
- Experience working within a Local Authority housing environment is highly desirable. \n
- Knowledge of welfare benefits, tenancy sustainment, and housing pathways. \n
