Debtor Officer - REQ06325 - 481269

\n

INTERNAL APPLICANTS MUST APPLY VIA MYSELF

\n

NLC6 £29,666 - £31,541

\n

Help shape the future of North Lanarkshire's commercial property portfolio

\n

North Lanarkshire Properties LLP (NLP) is embarking on an ambitious transformation programme as part of our 2026–2031 Business Plan, focused on improving customer experience, strengthening business performance, supporting economic growth across North Lanarkshire and creating a modern, resilient organisation. As we continue to evolve and enhance our operating model, we are seeking a motivated and customer-focused Debtor Officer to join our team.

\n

This is an exciting opportunity to contribute directly to the financial sustainability of an organisation with a portfolio of almost 1,000 commercial properties, supporting local businesses, communities and regeneration across North Lanarkshire.

\n

The Role

\n

As a Debtor Officer supporting Income and Accounts Recovery, you will be responsible for proactively recovering rental and property-related income, reducing arrears and supporting the financial sustainability of North Lanarkshire Properties LLP.

\n

Working closely with surveyors, technical officers and colleagues from the Council’s finance and legal services, you will help ensure outstanding accounts are managed effectively, contributing to the organisation's objectives around income generation, customer engagement and financial resilience.

\n

About You

\n

We are looking for someone who combines strong financial administration skills with excellent customer service and communication abilities. You will hold a SVQ Level 2 qualification or equivalent and have experience working within a debt recovery, debtors, finance or income collection environment.

\n

Why Join NLP?

\n

This role offers the opportunity to be part of an organisation undergoing significant transformation and improvement. Through our 2026–2031 Business Plan, we are investing in our people, strengthening performance management, modernising customer services and embracing greater use of digital systems and data-driven decision making.

\n

By joining NLP, you will help support:

\n

\n
• Financial sustainability and income generation.
\n
• Modern, customer-focused service delivery.
\n
• Regeneration and economic growth across North Lanarkshire.
\n
• Continuous improvement and digital transformation.
\n
• A skilled and resilient workforce for the future.
\n

\n

If you are motivated by delivering excellent customer service, have a strong attention to detail and enjoy working in a role where you can make a tangible impact on organisational performance, we would welcome your application.

\n

Join us and help make North Lanarkshire Properties LLP the property company of choice.

\n

Work pattern:

\n

35 hours per week - Monday - Thursday: 08:45 - 16:45 (including a 55 minute unpaid break)

\n

Friday: 08:45 - 16:15 (including a 50 minute unpaid break)

\n

Working here at North Lanarkshire Council

\n

If you’re considering a career with us, you’ll be keen to know what’s in it for you. We have a great package of benefits available, from health and wellbeing to finances and family. This includes 27 days annual leave and 6 public holidays*, and a wide range of benefits available to you, find out more at work well NL.

\n

We also have a full package of learning and development through our learning academy LearnNL to help you reach your full potential and further your career.

\n

For more information on local authority careers visit the myjobscotland career hub

\n

North Lanarkshire Council are Happy to Talk Flexible Working, we operate a Smarter Working Policy.

\n

Click here to see our Recruitment Charter.

\n

*For all casual/sessional roles, you will receive 12.1% of your hourly rate for every hour worked in total recompense for annual leave, including public holidays. These rates will be indicated separately on your payslip. You will only be paid for the hours that you work.

\n

North Lanarkshire Council has reached its current allocation of Certificates of Sponsorship and, as a result, we are unable to provide visa sponsorship at this time.

\n

We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled, as long as they meet the essential criteria of the person specification/job description.

\n

We have also adopted the Armed Forces Community Covenant to show our support for service personnel, veterans and their families. We offer a guaranteed interview for service leavers, spouses, reservists and veterans, as long as they meet the essential criteria of the person specification/job description.

\n

North Lanarkshire Council is committed to #KeepingThePromise. This means that if you have ever been in care (looked after at home with a social worker, lived with a relative other than your parents, experienced foster, residential or secure care) you are entitled to a guaranteed interview for this post, as long as you meet the essential criteria of the person specification/job description. This is one way North Lanarkshire is demonstrating our commitment to supporting Care-Experienced People.

\n

The Plan for North Lanarkshire is to be the place to live, learn, work, invest and visit. The Council recognises that work is an important part of adult life and is critical to our wellbeing and shaping how we live. The Fair Work Convention’s Framework defines Fair Work as work that offers effective voice, fulfilment, opportunity, respect and security. We believe Fair Work can boost creativity, realise untapped potential and increase productivity. To find out more click on the link.

\n

Alternative Application Packs can be requested in other formats for example, Large Print, Braille, and Audio. To request an alternative Application Pack please phone 01698 403151.

\n

The following link contains our Easy Read documents which will help explain the process and what happens during the selection process: Easy Read – My NL

\n

***PLEASE NOTE WE DO NOT ACCEPT CVS IN PLACE OF THE APPLICATION FORM. TO BE CONSIDERED FOR THIS VACANCY YOU MUST ENSURE AN APPLICATION FORM IS SUBMITTED. ANY CV SUBMISSIONS WILL BE DISREGARDED.***

\n