Client Account Manager

R13 Recruitment are currently supporting a global technology-led organisation in their search for an Account Manager to join their growing operations team.

This is a fantastic opportunity for a commercially minded and relationship-focused professional to join a fast-paced business where client experience, revenue growth and service excellence sit at the heart of everything they do. Working across an established portfolio of accounts, the successful individual will play a key role in supporting customer engagement, driving renewals and identifying opportunities to expand client partnership growth.

Monday to Friday, 9-5 working hours (hybrid) with a starting salary of £27,500 + quarterly bonus. OTE £40000-£45000, but uncapped.

The Company

This dynamic business works with globally recognised accounts, delivering innovative solutions to their client’s needs. This role offers the chance to join a leading organisation where client relationships and service delivery are genuinely valued.

Benefits

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• Hybrid working model
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• Quarterly bonus / incentive scheme
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• Ongoing training and professional development
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• Opportunities for progression within the wider organisation (including internationally)
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• Modern systems and technology environment
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The Day to Day

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• Managing a portfolio of client accounts and acting as a key day-to-day contact.
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• Monitoring account performance and maintaining accurate revenue forecasting information.
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• Coordinating with operational teams to ensure smooth service delivery and issue resolution.
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• Encouraging customer engagement and increasing product usage across accounts.
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• Building strong client relationships to understand operational requirements and identify opportunities for further business development.
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• Driving client renewals and contributing towards revenue growth objectives.
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• Working towards revenue, retention and service-based KPIs
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• Supporting wider commercial teams with account development activities and growth plans.
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• Monitoring account performance and maintaining accurate revenue forecasting information.
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• Coordinating with operational teams to ensure smooth service delivery and issue resolution.
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• Supporting process improvements and initiatives designed to enhance customer satisfaction
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You Will Have / Be

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• Previous experience within an account management or sales-focused role.
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• Track record of success working towards targets, KPIs or commercial objectives.
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• Effective pipeline management and forecasting skills.
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• Strong relationship-building and communication skills.
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• Highly organised with excellent attention to detail.
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• Able to manage multiple priorities within a fast-paced environment.
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• Commercially aware with a proactive and solutions-focused approach.
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• Confident working collaboratively across teams and departments.
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• Strong written, verbal and presentation skills.
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How to Apply

To hear more details about this opportunity, please email your CV to Rebecca Headden – Business Partner at R13 Recruitment. If you do not hear from us within 5 working days of submitting your CV, please assume you have been unsuccessful on this occasion.

For candidates applying from outside the local region, please include a brief covering note outlining your relocation plans, current location, and anticipated timeframe for moving. Applications without this information may not be considered further.