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Posted 21 July, 2026

Apprentice Financial Planning Administrator

Service Service Employment Agency Limited
Norwich, ENG, GB Full Time

Job Description

My client is a well-established and leading Financial Planning Practice with offices in an attractive rural location, just under ten miles north of Norwich, they have a strong client following and provide informed, impartial and independent financial advice.

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My client is looking for a recent college leaver (A Level and above) looking to join the Financial Services sector, you will have a keen interest in joining the Financial Services sector and exhibit a desire to personally develop yourself through relevant (R0) exams whilst forging out a career in Financial Services.

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Working hours – Monday to Friday – initially 9am to 5pm with flexible working arrangements once initial training completed (up to two days working from home).

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Total Hours per week -37.5 hours

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Main Responsibilities

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Summary of Role

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You will deal with the day-to-day administration requirements of the business to deliver to my clients Service Level Agreements and achieve great Key Performance Indicators.

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Handle day to day post routines including: -

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  • Scanning and filing relevant post
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  • Franking and preparing post out
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General Office Duties including: -

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  • Answering calls and taking messages
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  • Dealing with client queries
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  • Updating ‘task’ management system
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  • Updating my clients back-office system
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  • Welcoming visitors, making refreshments
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  • Managing adviser’s appointments
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Adviser Support including: -

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  • Requesting and collating plan information
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  • Assisting in client meeting preparation
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  • Preparing client letters and illustrations
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  • Liaising with clients and providers
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Ongoing Client Reporting and Review Documentation including: -

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  • Producing and sending portfolio reports to clients
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  • Preparing review documents for adviser
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  • Preparing fund performance information
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Trading and New Business Processing including: -

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  • On-line submission of pension and investment applications
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  • Buying and selling trades on Investment Platforms
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  • Submitting client’s income requirements
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  • Fund switch trading on investment platforms
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  • Checking completion of all trades
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  • Medical underwriting applications with clients for life cover
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Qualification Requirement

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  • Essential - GCSE or equivalent - 5 subjects including Maths and English level 4 or above.
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  • Desirable – A Levels - 2 subjects C or above or equivalent
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Desired skills and personal qualities

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  • Communication skills
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  • Attention to detail
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  • Problem solving skills
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  • Presentation skills
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  • Administrative skills
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  • Analytical skills
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  • Team working
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  • Patience
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Benefits Package:-

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  • A starting salary of £21,200 - £24,000
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  • Bonus scheme
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  • Death in Service
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  • Pension Contributions
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  • 25 days holiday
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