Internal Account Manager

The Internal Account Manager will focus on maintaining and growing client relationships within the transport and distribution industry. This role requires a proactive approach to account management, ensuring client satisfaction and identifying opportunities for business development.

Client Details

This role is with a medium-sized organisation operating within the transport and distribution sector. The company is known for its commitment to providing excellent service and fostering long-term relationships with its clients.

Description

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• Manage and nurture an existing portfolio of clients to ensure satisfaction and retention.
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• Identify opportunities for upselling and cross-selling services within the transport and distribution industry.
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• Act as the primary point of contact for client queries, providing timely and effective solutions.
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• Collaborate with the sales team to develop tailored proposals and presentations for clients.
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• Monitor client accounts to ensure they remain profitable and aligned with company goals.
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• Prepare regular reports on client activity and performance metrics.
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• Stay updated on industry trends to identify potential business opportunities.
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• Ensure all client information is accurately recorded and maintained in the CRM system.
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Profile

A successful Internal Account Manager should have:

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• Proven experience in account management or a related sales role.
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• Strong interpersonal and communication skills, both written and verbal.
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• A customer-focused approach with a track record of building lasting relationships.
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• An understanding of the transport and distribution industry is advantageous.
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• Proficiency in using CRM software and Microsoft Office tools.
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• Excellent organisational skills with the ability to manage multiple accounts simultaneously.
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Job Offer

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• A competitive salary ranging from £28,000 to £30,000 GBP per annum.
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• Commission opportunities to reward performance - up to 40% of salary!
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• Permanent role with growth potential within the company.
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• A supportive and collaborative working environment in Marlow.
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• Opportunities to work within the dynamic transport and distribution sector.
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If you're ready to take the next step in your career as an Internal Account Manager, apply today to join a thriving team in Marlow.