Customer Advisor

Location: Cambridge, CB5

Job Type: Temporary

Duration: 4 Weeks

Days: Friday (one day a week)

Hours: 12.30pm – 3.30pm

Salary: £13.50 per hour

Overview

Simon Lincoln Recruitment Solutions is recruiting for a Temporary Resident Services Advisor to join a busy Purpose-Built Student Accommodation (PBSA) scheme in Cambridge.

This is a fantastic opportunity for someone with excellent customer service skills who enjoys working in a fast-paced, resident-focused environment. The assignment is due to start next week and will run for approximately four weeks.

Key Duties & Responsibilities

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• Providing a professional and friendly front-of-house service to residents and visitors.
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• Responding to resident enquiries in person, by telephone and by email.
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• Assisting with resident arrivals, departures and general administration.
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• Handling parcels and deliveries.
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• Maintaining accurate records and updating internal systems.
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• Supporting the site team with day-to-day administrative tasks.
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• Ensuring reception and communal areas remain welcoming and presentable.
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• Delivering outstanding customer service at all times.
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Skills & Experience

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• Previous customer service or reception experience is preferred.
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• Excellent communication and interpersonal skills.
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• Confident using Microsoft Office and general computer systems.
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• Well organised with strong attention to detail.
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• Able to work independently and as part of a team.
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• A positive, professional and proactive approach to work.
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