Senior IFA Administrator - Financial Planning

Senior IFA Administrator – Financial Planning

Edgbaston| Up to £35,000 DOE + Excellent Benefits | Hybrid Working

NJR Recruitment is delighted to be partnering with a highly regarded and expanding Financial Planning firm in Edgbaston, seeking an experienced Senior IFA Administrator to join their successful and growing team.

This is an exciting opportunity to join a progressive and people-focused organisation that places a strong emphasis on employee development, collaboration, and career progression. As the business continues to grow, they are looking to attract a talented individual who is keen to make a meaningful contribution while further developing their own skills and expertise within a supportive environment.

Working closely with Financial Planners and Office Managers, you will play an integral role in delivering an exceptional client experience, providing high-quality support across a range of financial planning activities. You will also have the opportunity to mentor and support junior colleagues, share your knowledge and expertise, and help drive the continued success of a dynamic and ambitious team.

If you are looking to join a firm that genuinely values its people, encourages professional growth, and offers long-term career opportunities, this could be the perfect next step in your career.

Benefits

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• Salary up to £35,000 depending on experience
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• Hybrid working with up to 2 days working from home
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• 23 days annual leave plus bank holidays, increasing with length of service
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• 3% employer pension contribution
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• Life assurance at 4x salary
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• Income protection cover
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• Company sick pay scheme
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• Employee Assistance Programme
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• Financial wellbeing support and additional employee benefits
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The Opportunity

As a Senior IFA Administrator, you will be responsible for providing comprehensive administrative support across a broad range of financial planning activities. You'll work on both routine and complex cases, ensuring clients receive a professional, efficient, and compliant service at every stage of their journey.

Alongside your technical expertise, you'll act as a mentor and role model within the team, sharing knowledge and helping to maintain the highest standards of client service and operational excellence.

Key Responsibilities

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• Preparing client review packs, valuation reports, and performance documentation
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• Processing new business submissions and ensuring all compliance requirements are met
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• Liaising with providers to obtain policy information, valuations, and illustrations
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• Managing client servicing activities, including withdrawals, fund switches, and policy amendments
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• Maintaining accurate and up-to-date client records using the firm's back-office systems
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• Preparing post-review correspondence and keeping clients informed throughout the advice process
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• Supporting Financial Planners with complex investment, pension, protection, and mortgage cases
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• Producing fund switch reports and assisting with research using FE Analytics
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• Coaching and supporting junior administrators to encourage development and best practice
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About You

The successful candidate will possess:

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• A minimum of 5 years' experience within an IFA/Financial Planning administration role
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• Strong technical knowledge of pensions, investments, protection, and financial planning processes
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• A thorough understanding of FCA regulatory requirements and industry best practice
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• Experience supporting complex and high-value client cases
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• Excellent organisational skills with a meticulous attention to detail
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• Strong communication and relationship-building abilities
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• Proficiency with financial planning back-office systems and Microsoft Office applications
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If you are an experienced IFA Administrator looking to join a well-established and growing Financial Planning firm that values its people and offers genuine long-term career prospects, we'd love to hear from you.

For a confidential discussion or to apply, please contact NJR quoting NJR16804