Customer Service Advisor

Customer Service Advisor

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• Location: Farnborough
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• Job Type: Temporary
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• Pay Rate: £14 per hour
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• Hours: 37.5–40 hours per week
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• Working Pattern: Monday to Friday, 8:30am–5:00pm or 9:00am–5:30pm (rotating shifts)
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We are currently recruiting a Customer Service Advisor to join a busy and friendly team based in Farnborough. This role supports customers primarily in the Guildford area and is perfect for someone who enjoys delivering a high standard of service and handling queries from start to finish.

Day-to-day of the role:

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• Acting as the first point of contact for customer enquiries via phone and email.
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• Responding to queries relating to services, bookings, orders, and general information.
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• Accurately updating customer records and logging interactions on internal systems.
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• Resolving issues efficiently and escalating more complex matters when required.
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• Liaising with internal teams to ensure customer requests are followed through.
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• Supporting colleagues during busy periods to maintain service levels.
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Required Skills & Qualifications:

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• Previous experience in a customer service or office-based support role preferred.
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• Strong communication skills with a clear and professional telephone manner.
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• Confident using IT systems and internal databases.
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• Well-organised with the ability to manage a busy workload.
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• Reliable, punctual, and available for a temporary role with set daytime hours.
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Benefits:

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• Full training and ongoing support.
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• Free on-site parking.
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• Friendly working environment.
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• Opportunity to gain valuable customer service experience.
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This Customer Service Advisor role is available immediately and is ideal for candidates seeking weekday, office-based temporary work with consistent hours. Apply now for immediate consideration by submitting your CV and a brief cover letter detailing your relevant experience and interest in the role.