Field Sales and Account Manager

Our client is a specialist provider of wireless safety and alarm solutions, serving sectors including leisure, facilities, and commercial environments. They are seeking a proactive and organised *** Field Sales and Account Manager *** to support continued growth through a mix of inbound enquiry handling, field-based activity, and reseller support.

This is a highly autonomous role offering flexibility in how and where you work, balanced with collaboration at the company’s Brackley office when required.

Field Sales and Account Manager - Key Responsibilities:

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• Respond to incoming enquiries via phone and email in a timely and professional manner
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• Set up and maintain accurate customer records within the CRM/database system
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• Arrange and conduct site visits and surveys for prospective customers
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• Support and develop reseller partners, including joint site visits where needed
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• Build and maintain strong, long-term reseller and customer relationships
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• Prepare and issue quotations based on site requirements
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• Provide customers with clear, non-technical product guidance and support
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• Proactively follow up quotations and drive order conversion
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• Process confirmed orders through internal systems
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• Conduct post-delivery follow-ups to ensure customer satisfaction
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• Maintain rigorous records of all interactions, activities, and next steps within the CRM
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• Use CRM-driven task management to plan daily activities and ensure no opportunities are missed
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Candidate Profile to be successful as a Field Sales and Account Manager:

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• Experience in a sales, business development, or account management role
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• Comfortable managing both inbound enquiries and proactive follow-up activity
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• Strong organisational skills with disciplined CRM usage
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• Confident in conducting site visits and engaging customers face-to-face
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• Ability to explain technical products in a clear, accessible way
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• Experience working with resellers, distributors, or partner networks (desirable)
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• Self-motivated and comfortable working remotely with minimal supervision
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• Full UK driving licence
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Field Sales and Account Manager Package:

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• Location: Brackley (Hybrid around 1-2 days / Field-Based around 2-3 days - flexible hybrid working environment (home, field, and office-based).
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• Salary: Up to £40,000 per annum basic salary (DOE) + 20% of salary as a performance related bonus (up to £48,000 OTE DOE) + company car, laptop and mobile phone.
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• Supportive and collaborative team culture within an established business
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• Opportunity to grow within a specialist and expanding market
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The successful candidate:

The successful candidate will be personable, proactive and confident in building customer relationships. Previous sales or account management experience would be useful, although communication skills, customer focus and a willingness to learn are equally important, as full product training can be provided. This role would suit someone organised, self-motivated and comfortable following up enquiries, managing customer conversations, maintaining accurate CRM records and representing the business professionally during site visits and reseller meetings.