Maintenance & Contracts Co-ordinator

We are recruiting for a 'Maintenance & Contracts Co-ordinator' to join a growing company based in Leighton Buzzard. This role would be great for a candidate who loves and thrives working in a business environment. This role is fully office based, with NO remote working.

Location: Leighton Buzzard, fully office based.

Working Hours: 08:30 - 17:00 or 09:00 - 17:30. 37.5 hour working week.

Contract Type: Perm.

Start Date: ASAP.

Duties will include, but not limited to:

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• Job scheduling/booking (reactive & planned works) utilising contract schedule to ensure timely booking of visits.
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• Processing/checking purchase orders received from customers.
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• Calendar Management for Field Service Engineers.
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• Collating & checking Field Service Engineer job reports, identifying where repair quotes are required before submitting approved reports to the client.
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• General Administration support for Office Contracts Team Leader.
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• Building & developing relationships over the phone and via email with the company’s customers.
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• Admin of the company’s schedule of maintenance contracts to ensure the document is up to date with relevant and accurate information.
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• Preparing quote requests.
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• Inputting site information into risk assessment templates.
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• Collating monthly reporting information from our field service team.
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• Telephone answering, emailing, filing and other general office duties.
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Required Skills/Experience:

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• Knowledge of diary management.
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• Ability to handle maintenance works.
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• Experience in handling quote requests, works requests, and invoicing.
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• Excellent customer service skills.
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• Strong organisational skills.
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• Ability to work under pressure, balancing your workload.
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• Computer literate; Outlook, MS word, MS excel, MS Office 365, Teams.
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