Sales Support

Sales Administrator

About the role

This is an exciting opportunity within its existing sales team. Due to continued and anticipated growth, we are seeking a Sales Administrator to provide vital support across multiple stages of the sales cycle. This role is key to ensuring the smooth operation of sales activities and delivering a consistently high level of service to our clients. The successful candidate will undertake a wide range of responsibilities, including but not limited to:

Sales & CRM Administration

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• Maintain accurate and up-to-date records within the CRM system (leads, opportunities, contacts, contracts)
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• Create and manage new opportunities, ensuring data accuracy and compliance with internal processes
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• Ensure all sales activity is correctly logged and auditable
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Quoting, Orders & Contracts

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• Prepare and issue quotations for all KFP services including obtaining partner pricing where required
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• Process sales orders and purchase orders in line with approval and pricing policies
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• Manage contract documentation, new contracts, renewals, variations, and extensions
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• Support new customer onboarding and contract handover to delivery and support teams such as SOW’s
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Customer & Internal Liaison

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• Act as a point of contact for customers regarding orders, documentation, and general sales queries
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• Liaise with internal teams (project management, service desk, procurement, finance, and engineering) to ensure smooth delivery of solutions
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• Coordinate installation or project start up documentation as required
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• Manage and monitor ‘ad hoc’ requests from clients
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Commercial & Financial Support

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• Assist with invoicing queries and ensure alignment between sales orders and invoices
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• Monitor contract renewals and termination dates to support revenue retention
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• Ensure a high level of accuracy when quoting across multiple currencies and trading entities
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• Supporting the Finance team when required
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