Posted 21 July, 2026
Credit Controller
Plum Personnel
Camberley, ENG, GB
Full Time
Job Description
CREDIT CONTROLLERSALARY CIRCA £31KCAMBERLEY Our client is looking for a Credit Controller to join their team. The successful candidate will be responsible for a ledger of approximately 1000 accounts, and to proactively manage the collection of debtor balances by phone, email, and letter.Main Responsibilities:\n
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- Resolving outstanding account queries with customers directly \n
- Chase Customers debt via phone following up with email, sending LBA’s where required \n
- Reconciling accounts via customer requests \n
- Sending dunning letters, statements & copy invoices to customers \n
- Handling post incoming and franking post out \n
- Uploading invoices to customer portals \n
- Producing consolidated invoices on a ad hoc basis \n
- Providing credit checks for new and existing customers for Manager approval \n
- Release orders on hold in Oracle and Service now daily and monitor \n
- Resolve unallocated payments that they are consistently managed and identified \n
- Processing refunds \n
- Prepare legal paperwork if required \n
- Update out of date Direct Debit mandates in Oracle \n
- Cover Customers for colleagues when out of office \n
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- High attention to detail is a must \n
- Good problem solver \n
- Numerically minded \n
- Organized, good timekeeper \n
- Our customer base interacts with all team members so must be a team player \n
- Able to multi-task think on your feet \n
- Willingness to learn and take on various tasks around customer account reconciliation, consolidated invoices including manual billing \n
- Minimum GCSE in Mathematics 4-6 (equivalent of B-C grade) \n
