Housing Benefit Quality Assessment Officer

Benefits Quality Assessment Officer - Housing Benefit Assessment - Part Time - Hybrid working

Housing Benefits Assessment OfficerLocation: Welwyn Garden City - HYBRID / Remote working offeredSalary: £20.50 per hourContract: Temporary - 12 weeks - Part Time - 18.5 hours per week

We are seeking a detail-oriented and motivated Housing Benefits Assessment Officer to join our team. In this role, you will be responsible for assessing and processing Housing Benefit and Council Tax Reduction claims in line with current legislation and local policies.

Key Responsibilities:

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• Assess new and existing benefit claims accurately and efficiently
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• Verify and process supporting documentation
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• Ensure compliance with relevant regulations and guidelines
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• Respond to customer enquiries and provide clear advice
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• Maintain accurate records and meet performance targets
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Requirements:

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• Previous experience in housing benefits assessment or a similar role
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• Strong knowledge of Housing Benefit regulations (preferred)
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• Excellent attention to detail and organisational skills
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• Strong communication and customer service abilities
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• Ability to work independently and as part of a team
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If you are committed to delivering high-quality service and making a positive difference in your community, we would love to hear from you.