Operations Assistant

Reed Business Support are recruiting for an Operations & Procurement Coordinator on behalf of our valued client, a growing and dynamic business based in Kent. This opportunity is ideal for an individual with strong operations experience who is confident, proactive, and able to thrive in a fast-paced environment.

As the appointed Operations & Procurement Coordinator, you will play a key role in supporting the day-to-day running of operations, ensuring orders, suppliers and logistics are managed efficiently while delivering excellent service to both internal teams and customers.

About the Role:

• Managing the end-to-end processing of customer orders from placement to delivery• Coordinating procurement activities, including raising purchase orders and liaising with suppliers• Monitoring stock levels, lead times and delivery schedules to ensure continuity of supply• Acting as a key point of contact for suppliers, warehouse partners, couriers and customers• Resolving order or delivery issues promptly to minimise disruption• Maintaining accurate records across CRM and order management systems• Supporting logistics coordination, including dispatch and fulfilment activities• Providing high-quality customer service via phone and email

About You:

• Proven experience within an operations-focused role (essential)• Previous experience in procurement, supply chain, logistics, or order management• Strong understanding of coordinating suppliers, deliveries and stock• Excellent organisational skills with the ability to manage multiple priorities• Confident communicator with the ability to build strong working relationships• Experience using Microsoft 365, along with CRM or order management systems• Strong attention to detail and a proactive, problem-solving approach• Experience within a manufacturing, distribution or industrial environment (desirable)

Benefits:

• Competitive salary reflecting your experience• Company pension scheme• Cashback health scheme• Free on-site parking• Opportunity to join a growing business with scope to develop your career• Supportive team environment with exposure to end-to-end operations

If you are an experienced operations professional looking for your next challenge, please apply today. Reed Business Support look forward to assisting you with the next step in your career.