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Posted 21 July, 2026

Customer Service Assistant

Reed
Ashford, ENG, GB Full Time

Job Description

Guest Services Assistant – 2-Day Event

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Be the Face of an Unforgettable Event!

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Are you a people person who loves creating positive experiences?

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Reed Business Support are looking for enthusiastic and friendly Guest Services Assistants to join our team for an exciting 2-day event. If you enjoy interacting with people, solving problems, and helping events run smoothly, we'd love to hear from you.

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Join a Fast-Paced and Exciting Environment

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As a Guest Services Assistant, you'll be one of the first points of contact for attendees, playing a key role in ensuring every guest receives a warm welcome and outstanding customer service throughout the event.

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Day-to-Day of the role:

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  • Greeting and welcoming guests upon arrival.
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  • Providing information and directions to attendees.
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  • Assisting with registration and check-in processes.
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  • Supporting guests with general enquiries.
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  • Managing queues and maintaining a positive visitor experience.
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  • Helping to resolve issues professionally and efficiently.
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  • Working closely with the event team to ensure smooth operations.
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About You:

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  • Friendly, approachable, and professional manner.
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  • Excellent communication and customer service skills.
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  • Ability to remain calm and helpful in a busy environment.
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  • Reliable, punctual, and well-presented.
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  • Confident working as part of a team.
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  • Previous customer service, hospitality, retail, or event experience is beneficial but not essential.
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What's In It For You?

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  • Opportunity to work at an exciting live event.
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  • Gain valuable events and customer service experience.
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  • Meet new people and work within a supportive team.
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  • Short-term assignment with immediate impact.
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If you're passionate about delivering exceptional guest experiences and want to be part of a fantastic event team for two days, we'd love to hear from you.

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Apply now and help us create a memorable experience for every guest.