ASB Officer

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• Anti-social behavioue
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• Court Work
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• Enforcement
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Anti-Social Behaviour Officer37 hours per week 3 month contractExeter Based£20.75 plus holiday pay, £23.25 including holiday pay or £27.10 Umbrella Are you passionate about making a difference in communities? Do you have a talent for resolving conflict and enforcing positive change? We are currently recruiting for one of our key clients in Devon and are looking for a dedicated Anti-Social Behaviour & Enforcement Officer to join the Neighbourhoods team. In this role, you’ll play a critical part in ensuring safe, welcoming, and harmonious neighbourhoods where customers are proud to live.As an ASB & Enforcement Officer, you will play a vital role in delivering excellent housing services to customers, ensuring that they feel supported, valued and safe in their community. In this rewarding role, you will be the first point of contact for customers for nuisance and anti-social behaviour; managing a caseload, while promoting thriving communities. You will work collaboratively with colleagues and partner agencies to ensure that customers receive the best possible support and outcomes. Key Responsibilities:\n

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• Manage anti-social behaviour (ASB) and hate crime cases, to sustain safe and peaceful communities.
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• Be solution focused, confident and able to foster positive neighbour relationships.
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• Build strong partnerships with police, local authorities, and community groups to drive effective resolutions.
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• Compile evidence, prepare legal documentation, and confidently present court proceedings.
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• Offer advice, guidance, and support to colleagues and customers, ensuring consistency and professionalism in all enforcement actions.
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This role is being offered on a temporary basis working 37 hours per week. This role can be based at either the Weston or Exeter office so we would welcome candidates who are based in Devon / Somerset / Bristol. A hybrid working style is an option. Appointment to this role is subject to a satisfactory basic DBS check.For this role you should have:\n

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• Experience in social housing or related profession, preferably with a focus on anti-social behaviour.
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• Experience of dealing with challenging behaviour and resolving conflict with partner agencies.
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• Experience of court procedure and litigation.
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• Demonstrable experience of improving customer satisfaction.
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• Knowledge of how to enhance performance or working practices to deliver improved value for money.
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• Knowledge of social housing policy, good practice, current trends and application.
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• Knowledge of Landlord and Tenant Legislation and case law and best practice.
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• Knowledge of anti-social behaviour, harassment, domestic abuse and hate incident legislation and case law best practice.
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• Knowledge of legal casework best practice and of knowledge of quality management.
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• Takes a flexible and adaptable approach to hours of work in order to meet customer and operational needs.
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• Hold a full UK driving licence and have access to a suitable vehicle
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Start Date: ASAPFor further details, please contact specialist Social Housing Recruiter, Mark Grove, on or apply via this site