Insurance Account Manager

Full Time | Permanent | Hybrid Working | 35 Hour Week

Are you an experienced insurance professional with a passion for delivering exceptional client service? Do you enjoy building long-term relationships, managing renewals, and working with high-net-worth customers who expect the very best?

We're recruiting for a Client Manager to join a highly respected specialist insurance business during an exciting period of growth and development. This is a fantastic opportunity to become part of a collaborative, supportive team, with genuine opportunities to progress and shape your career as the business continues to evolve.

Ideally, you'll have experience within speacialist motor insurance or a broader insurance background coupled with a genuine interest in classic cars and the automotive world.

As a Client Manager, you'll take ownership of a portfolio of high-net-worth clients, ensuring their needs are understood, expectations are exceeded, and renewals are managed effectively. You'll build strong relationships, provide expert advice, and work closely with colleagues to deliver a first-class customer experience.

This role is about far more than processing policies—it's about becoming a trusted advisor, influencing outcomes, and nurturing long-term client relationships.

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  Managing and developing relationships with high-net-worth clients

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  Handling policy renewals and retention activities

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  Delivering an exceptional level of customer service and support

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  Managing client expectations and resolving queries professionally

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  Building trust and acting as a key point of contact for your portfolio

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  Identifying opportunities to strengthen client relationships and add value

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  Working collaboratively with colleagues to achieve team and business objectives

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  Maintaining accurate records and ensuring compliance with industry regulations

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  Previous experience within the insurance industry is essential

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  Experience within classic car insurance would be highly advantageous, although broader insurance backgrounds will also be considered

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  A tenacious, self-starting approach with the ability to work proactively

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  Confident, approachable and influential communication skills

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  Strong relationship-building and account management capabilities

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  Excellent attention to detail and organisational skills

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  A collaborative mindset and willingness to support the wider team

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  Hybrid working

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  35-hour working week

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  25 days holiday plus bank holidays

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  Company pension scheme

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  Perkbox employee benefits

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  Critical illness cover

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  Life insurance

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  Annual bonus opportunities

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  Genuine career development and progression opportunities

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  A friendly, knowledgeable and supportive team environment

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This is an exciting opportunity to join a business that is investing in its future and in its people. If you're looking for a role where you can develop your expertise, build lasting client relationships and grow your career within specialist insurance, we'd love to hear from you.