Buy to Let Officer

BCMGlobal Mortgage Services is seeking a Buy to Let Officer to join our Servicing team in Ipswich.

You will be responsible for the day-to-day servicing of Buy to Let loan portfolios on behalf of a range of clients including banks, specialist lenders, and private equity funds. The role involves managing a mix of complex servicing activity and standard post-completion requests, ensuring all work is completed accurately and within Service Level Agreements (SLAs), internal procedures, and regulatory requirements.

Key Responsibilities

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• Manage complex servicing tasks including product switches, lease variations, and changes to company structure or directors
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• Process loan servicing requests accurately and within SLA targets
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• Handle customer and third-party enquiries professionally and efficiently
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• Review exception reports and risk alerts (e.g. Company Watch) and take appropriate action
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• Maintain accurate loan and customer records in line with regulatory standards
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• Calculate and process financial transactions within servicing systems
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• Liaise with internal teams, clients, and external stakeholders
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• Support workload management and team operations
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• Identify and suggest process improvements
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• Support junior team members where required
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About You

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• Experience in financial services, mortgage, or loan servicing
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• Strong attention to detail and accuracy
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• Excellent communication and organisational skills
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• Ability to manage workload and meet deadlines
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• Comfortable working in a fast-paced, process-driven environment
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• Able to interpret contractual or financial information
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Desirable: Buy to Let or specialist lending experience and knowledge of UK mortgage structures.

Why Apply?

This is a great opportunity to join a supportive and growing team within BCMGlobal, working on a varied portfolio of Buy to Let servicing activity and developing specialist industry knowledge.