Head Housekeeper

£32,000 per annum

A leading provider of outsourced housekeeping services to hotels across the UK is seeking an experienced Head Housekeeper to manage operations at a busy site in Portsmouth on a 12 Month Fixed-Term Contract. The successful candidate will take ownership of the housekeeping function, ensuring exceptional cleanliness, team performance, and compliance with operational standards.

This is an exciting opportunity to lead a motivated team, develop people, and contribute to a high-quality guest experience in a fast-paced, professional environment.

The Head Housekeeper is responsible for the smooth and efficient running of the housekeeping department. This includes managing a team, ensuring quality and safety standards, delivering training, and achieving performance and budget targets.

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• Lead, manage, and inspire the housekeeping team to meet high service standards.
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• Build and maintain strong working relationships with hotel management and staff.
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• Conduct regular room and floor inspections to ensure consistent quality.
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• Monitor site budgets and contribute to cost efficiency.
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• Report weekly performance updates to the Operations Manager.
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• Oversee recruitment, training, and development of the on-site team.
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• Ensure team members are trained, productive, and supported through coaching and mentoring.
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• Maintain full compliance with health, safety, and company policies.
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• Promote professionalism, reliability, and a positive team culture.
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• Proven experience as a Head Housekeeper or similar supervisory role in hospitality.
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• Strong leadership skills with a track record of developing and motivating teams.
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• Excellent communication abilities, both written and verbal.
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• Confident using IT systems for scheduling, reporting, and team management.
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• Skilled in delivering training and maintaining health and safety standards.
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• Flexible, proactive, and approachable, with a professional attitude and a sense of humour.
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• £32,000 per annum.
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• 12 Month Fixed-Term Contract.
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• Private medical insurance, including cover for pre-existing conditions.
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• Early wage access available.
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• 5.6 weeks' holiday (pro rata based on hours worked).
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• Comprehensive training and ongoing development.
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• Career progression opportunities.
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• Discounts with major retailers.
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• Access to confidential mental health and wellbeing support.
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• Workplace pension scheme (eligibility applies).
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• Life insurance after qualifying period.
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This is a fantastic opportunity for a skilled housekeeping professional to step into a leadership role on a 12 Month Fixed-Term Contract and drive standards at a well-established hospitality site in Portsmouth. Applicants should be passionate about service quality, team success, and operational excellence.