Quality and Compliance Officer

Quality & Compliance Officer

Are you a detail-oriented professional with a passion for quality management, information security, and data protection? We are seeking a dynamic and experienced Quality & Compliance Officer to play a pivotal role in ensuring this organisation’s compliance and operational excellence.

Overview

As the Quality & Compliance Officer, you will take ownership of the Quality Management System, Information Security Management System, and data protection compliance. This is a unique opportunity to make a significant impact by driving continuous improvement, ensuring compliance with ISO standards, and fostering a culture of quality and security across the organisation.

Benefits

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• Salary £35,000 - £45,000
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• 1k annual bonus
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• Full-time or part-time with 1 day from home
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• 25 days holiday plus bank holiday (increases with service)
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• Group Life Assurance
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• Company paid dental, health and optical schemes
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• Opportunities for career growth and development
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**Please note - this is not a remote role. You must live locally to York despite the role being hybrid.**

Responsibilities

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• Develop and manage audit schedules to ensure compliance with ISO 9001:2015 standards.
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• Conduct internal audits across locations and departments, identifying areas for improvement.
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• Analyse customer feedback and complaint data to prioritise risk areas and implement corrective actions.
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• Standardise and maintain Quality Procedures (QPs) and documentation across the organisation.
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• Deliver auditor training and provide updates to enhance audit effectiveness.
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• Collaborate with managers to review Risk Registers and Quality Objectives, driving continuous improvement.
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• Oversee audit schedules to ensure compliance with ISO/IEC 27001:2013 standards.
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• Collaborate with the Technology Director to monitor, evaluate, and improve system security.
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• Serve as the organisation’s Data Protection Officer (DPO), ensuring compliance with GDPR and other data protection regulations.
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• Maintain and review data protection policies and procedures, promoting awareness across the organisation.
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• Apply ISO/IEC 27001 best practices to strengthen data protection controls and processes.
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Qualifications

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• Proven experience in quality management, information security, and data protection.
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• In-depth knowledge of ISO 9001:2015 and ISO/IEC 27001 standards preferred
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• Strong understanding of GDPR and data protection regulations desirable
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• Exceptional organisational and analytical skills with a keen eye for detail.
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• Excellent communication and interpersonal skills to engage with stakeholders at all levels.
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• Ability to lead audits, implement corrective actions, and drive continuous improvement initiatives.
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• Relevant certifications in quality management, information security, or data protection are highly desirable.
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