Housing Support Worker

Housing Support Worker

Join our dedicated team as a Housing Support Worker in Peterborough. This role offers a unique opportunity to support vulnerable individuals, helping them develop the skills and confidence needed for independent living.

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• Location: Peterborough, Cambridgeshire
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• Salary: Competitive hourly rates, plus holiday pay
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• Job Type: Full-Time / Part-Time, Permanent
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• Hours: Flexible shifts, including evenings and weekends
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Day-to-day of the role:

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• Provide person-centred support to individuals within supported housing services.
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• Assist service users in accessing essential services such as benefits, healthcare, education, and employment opportunities.
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• Complete and update computer records
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• Ensure visitor are signed in/out of the venue
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• Help clients develop crucial independent living skills, including budgeting, cooking, and managing tenancy agreements.
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• Conduct regular welfare checks and maintain detailed and accurate case records.
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• Ensure the promotion of safeguarding, health, safety, and wellbeing at all times.
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• Build and maintain positive relationships with external agencies, local authorities, and community organisations.
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• Support tenants in sustaining their accommodation and reducing the risk of homelessness.
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• Respond effectively to challenging situations and provide crisis intervention when necessary.
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Required Skills & Qualifications:

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• Experience in support, housing, care.
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• Empathetic, caring, and professional approach to work.
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• Strong communication and interpersonal skills.
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• Ability to work both independently and as part of a team.
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• Excellent organisational and time-management skills.
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• Proficient IT skills and experience in maintaining accurate records.
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• Understanding of safeguarding and confidentiality principles.
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• Commitment to promoting equality, diversity, and inclusion.
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Desirable Qualifications & Experience:

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• NVQ Level 2/3 in Health & Social Care, Housing, or a related field.
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• Experience supporting vulnerable adults.
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• Knowledge of homelessness, tenancy sustainment, mental health, or substance misuse support services.
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• Full UK driving licence (preferred but not essential).
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Benefits:

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• Competitive salary and benefits package.
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• Comprehensive training and professional development opportunities.
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• Supportive and inclusive working environment.
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• Employee assistance programme.
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• Opportunities for career progression.
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• Generous annual leave entitlement.
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How to Apply:

If you are passionate about making a positive difference in people's lives and helping individuals maintain safe and stable accommodation, we would love to hear from you. Click Apply Now today to join our team as a Housing Support Worker in Peterborough and help empower people to achieve independent and fulfilling lives.