Business Support Officer

Business Support Officer

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• Job Type: Full-time, Temporary
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• Location: Remote
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• Duration: 1 month
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• Pay: £13.26 per hour PAYE
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• Working Hours: 9am till 5pm
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Kirklees Council are seeking a temporary Business Support Officer to manage the input of applications for free school meals into their IT system. This role is crucial as changes to free school meals eligibility require a complete recheck of our caseload of approximately 19,000 children. The successful candidate will demonstrate excellent IT skills, high accuracy, and the ability to work independently under tight deadlines.

Day-to-day of the role:

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• Input and update applications for free school meals in the IT system, ensuring each case reflects current eligibility.
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• Organise and prioritise workload to meet the project deadline without compromising on the quality of work.
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• Respond to queries and issues related to office equipment and IT services.
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• Collaborate with the Team Leader to monitor and improve performance indicators to enhance customer satisfaction.
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• Participate in service reviews, planning, and the implementation of new policies and processes to ensure high-quality service delivery.
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• Act as an ambassador for the organisation, promoting its vision and values, and contributing to service development and risk management strategies.
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• Maintain accurate information systems and ensure compliance with all organisational policies, including health and safety and safeguarding.
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Required Skills & Qualifications:

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• Proven experience in data entry or a similar administrative role, preferably within an educational or public sector environment.
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• Excellent IT skills with confidence using a range of software packages.
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• Ability to organise and manage own workload effectively, with meticulous attention to detail.
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• Strong communication skills and the ability to work independently.
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• Available to work full-time from 20 July to 30 August, with flexibility in start and finish times as long as 37 hours are worked weekly.
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If you are interested in this role, please apply here using your latest CV! and a Reed Consultant will be in touch!