Assistant Swimming Pool Manager

Swimming Pool Assistant Manager

Bognor Regis

30-34k DOE

Single Person Accommodation Provided

The Assistant Manager for Splash will support the day-to-day management & operation of the resort swimming pool and water-based facilities, ensuring a safe, clean and engaging environment for guests & team.

The Splash Assistant Manager leads the front-line team, maintains compliance with health and safety standards, and helps deliver a high-quality guest experience in line with brand expectations.

KPIs

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• H&S compliance and audit results
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• Incident rates
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• Guest satisfaction scores
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• Team engagement and retention
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• Pool downtime
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• Training compliance
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• Cleanliness and presentation standards
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General Duties & Key Accountabilities

Operational Management

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• Support the daily operation of all pool and water feature areas.
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• Ensure adequate lifeguard and team coverage across all operating hours.
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• Assist in planning rotas aligned to occupancy and demand.
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• Monitor poolside standards including cleanliness, water quality and presentation.
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• Respond quickly to operational issues to minimise disruption.
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• Support delivery of poolside activities, sessions and guest experiences.
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Health, Safety & Compliance

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• Ensure full compliance with pool safety operating procedures (PSOP) and H&S legislation.
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• Carry out and review risk assessments and safe systems of work.
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• Monitor water testing regimes and ensure records are maintained.
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• Support emergency response procedures and incident management.
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• Ensure all team members hold valid qualifications and training.
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• Support audits, inspections and compliance checks.
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Team Leadership

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• Supervise and support lifeguards and pool team members on shift.
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• Provide coaching, training and performance feedback.
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• Support recruitment, onboarding and ongoing training.
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• Manage shift briefings and ensure clear communication.
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• Address day-to-day people issues and escalate where required.
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• Promote a positive, inclusive and safety-first culture.
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Guest Experience

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• Ensure a welcoming, safe and enjoyable environment for all guests.
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• Support delivery of poolside activities and resort programming.
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• Handle guest queries and complaints professionally.
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• Monitor guest feedback and support improvements.
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• Ensure accessibility and inclusion standards are met.
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Administration & Planning

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• Support stock control for pool chemicals, equipment and uniforms.
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• Assist with budgets and cost control.
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• Maintain accurate records for training, incidents and compliance.
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• Support maintenance planning with facilities teams.
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• Deputise for the Pool Manager when required.
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Experience & Qualification Requirements

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• NPLQ (or equivalent lifeguard qualification)
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• Experience in a leisure or pool environment
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• Experience supervising or leading a team
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• Strong understanding of pool safety and operations
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• Good communication and organisational skills
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• Ability to work shifts including evenings/weekends
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• Confident decision-making in fast-paced environments
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• Safety-first mindset
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• Visible and supportive leader
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• Calm under pressure
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• Guest-focused
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• Team player
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• Attention to detail
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• Proactive and organised
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** GET IN TOUCH MULTIPLE LEISURE ROLES AVAILABLE