Mortgage Administrator

Mortgage Administrator

Horsham

£28,000 – £35,000 (depending on experience)

Full-time, office-based (Monday to Friday, 9am–5pm)

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• If you have experience in any kind of mortgage administration experience and would love to work within a Mortgage Adviser team, as dedicated support, this could be a great next step.
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• This is an opportunity to join a busy, well-established mortgage team where you’ll play a key role in keeping cases moving while building your technical knowledge.
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Client Overview

This is a team of around 20

The culture is social, supportive and collaborative. It’s a close-knit team that works hard but also makes time for team events and a positive working environment.

This role would suit someone who enjoys a fast-paced setting, values teamwork, and wants to take real ownership of their work.

Role Details

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• Supporting the mortgage and protection team with end-to-end case management.
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• Managing client cases through to completion, ensuring deadlines and service levels are met.
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• Acting as a key point of contact for clients, lenders and providers.
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• Handling client queries and ensuring they are resolved efficiently and professionally.
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• Assisting with more technical tasks such as research and suitability letter preparation (training provided).
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• Working closely with advisers to ensure a smooth and high-quality client experience.
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This is a hands-on role where you’ll have real responsibility and the opportunity to develop your technical skills over time.

Benefits / Details

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• £28,000 – £35,000 salary depending on experience.
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• 23 days holiday plus bank holidays, increasing to 25 with service.
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• Option to compress hours and finish early on a Friday.
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• Company pension and death-in-service benefit.
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• Modern Horsham office with free parking
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• Support towards CeMAP qualifications and the opportunity to progress into a Mortgage & Protection Adviser role.
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• Longer-term development options across the wider business, including potential pathways into wealth planning.
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If you’re looking for a role where you can take ownership, develop your skills and be part of a supportive, fast-paced team, please apply and we can discuss the opportunity in more detail.