Administrator - 6 months FTC

Customer Service Administrator - FTC

Location: Staines, TW18 Salary: £24,000 per annum

Hours: Mon to Fri - 09:00am - 17:00

Our client is looking for a reliable and organised Customer Service Administrator to support their busy team. This is a great opportunity for someone who enjoys helping customers, completing administrative tasks, and working as part of a team.

Key Responsibilities

Customer Service

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• Answer customer enquiries by phone and email.
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• Provide accurate information and assistance to customers.
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• Ensure customer queries are dealt with in a professional and timely manner.
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Administration

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• Carry out general administrative duties to support the team.
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• Update and maintain company records and internal systems.
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• Ensure documents and information are kept accurate and up to date.
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Team Support

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• Work closely with colleagues to ensure tasks are completed efficiently.
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• Support day-to-day operations across the business.
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• Assist with arranging meetings and taking notes when required.
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Skills & Experience

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• Good organisational and time-management skills.
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• Strong communication skills, both written and verbal.
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• Friendly and professional customer service approach.
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• Good attention to detail.
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• Ability to work well as part of a team.
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• Competent with Microsoft Office and general computer systems.
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