Credit Control Supervisor
Job Description
An established and evolving organisation within the Property and Hospitality space is seeking a Credit Control Supervisor to join its London based finance function.
\nThis is a hands-on leadership role within a complex, asset-backed environment and will suit candidates with direct exposure to property management, real estate portfolios or hotel operations only.
Key Responsibilities\n- \n
- \n
Own all credit control-related month-end close activities across a multi-entity property/hotel portfolio
\n - \n
Review and reconcile aged debtors across rent, service charge, licence fees, deposits and ancillary revenue streams
\n - \n
Analyse delinquency trends and resolve complex or escalated debtor balances
\n - \n
Ensure accurate bad debt provisioning and support cash flow forecasting
\n
- \n
- \n
Prepare detailed monthly debt packs for investors and senior leadership
\n - \n
Provide clear commentary on arrears, churn, payment trends and asset-level exposure
\n - \n
Partner with the CFO to monitor high-risk accounts and covenant-sensitive receivables
\n
- \n
- \n
Line manages a Senior Credit Controller and 2-3 Credit Controllers
\n - \n
Set objectives, monitor KPIs and drive accountability
\n - \n
Coach and develop the team in managing complex, multi-site receivables
\n
- \n
- \n
Proven credit control leadership experience within property, real estate or hospitality environments
\n - \n
Experience operating across multi-site portfolios with complex billing structures
\n - \n
Strong month-end and financial reporting knowledge
\n - \n
Confident interfacing with senior stakeholders with credibility and gravitas
\n - \n
Advanced Excel skills; ERP/CRM exposure advantageous
\n
