Financial Services Operations Administrator, £28,000 - £32,000 (DOE) + bonus + benefits, Hybrid

Financial Services Operations Administrator — Financial ServicesCity of London

£28,000 – £32,000 (DOE) + quarterly bonus + excellent benefitsFull time, permanent

Hybrid — 2 days WFH after probation

My client, a well-established and highly successful financial services firm based in the City of London, is looking for an experienced Operations Administrator to become the backbone of their close-knit team.

This is a genuinely varied role at the heart of a small, friendly business that prides itself on exceptional client service — and looks after its staff just as well, with a generous bonus scheme and a strong all-round benefits package.

The role

You will provide broad operational and administrative support to the Directors and wider team, including:

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• Office administration: CRM data entry, AML checks, client information requests, post, phones and meeting-room management
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• Finance support: income reconciliation in the CRM, assisting with monthly payroll, compliance, introducer payments and bank reconciliation
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• Compliance & regulation: maintaining the compliance calendar, coordinating internal and external file checks, managing the CPD tracker and Financial Promotions register, and staying on top of regulatory updates via the compliance helpdesk
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• Office & people support: procurement, client gifting, organising team socials, and assisting with recruitment, contracts, staff reviews and incentives
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About you

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• 1+ years in an operations or senior administration role within a regulated business
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• Experience supporting or coordinating a small-to-medium-sized team
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• Strong daily Excel skills, excellent numeracy, and first-class written and verbal communication
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• Organised, methodical and diligent, with impeccable attention to detail and a positive, hardworking approach
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Benefits (on completion of probation)

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• Quarterly bonus scheme
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• Private medical and travel insurance
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• Gym membership
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• Enhanced pension
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• Annual exam allowance to support your professional development
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• Hybrid working — 2 days from home
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If you're a bright, organised administrator looking for a role where you'll be trusted, developed and genuinely valued, apply today or contact Joanna for a confidential chat.