Project Administrator

Project Administrator

Location: Stoke-on-TrentSalary: Up to £29,000 per annum (DOE)Hours: Full-time, Monday to Friday, 8:30am - 5:00pm

The role

Our client is a well-established and growing business seeking a Project Administrator to join their team in Stoke-on-Trent.

This is an excellent opportunity for an organised and proactive individual with experience in project coordination, sales support or administration to play a key role in supporting customer projects from order through to completion. Working closely with customers and internal teams, you will help ensure projects are delivered efficiently, on schedule and with a high level of service.

Key Responsibilities

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• Support Regional Sales Managers throughout the sales and project lifecycle
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• Coordinate customer projects from order placement through to completion
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• Act as the main point of contact between customers and internal departments
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• Monitor project progress and ensure key milestones are achieved
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• Liaise with Sales, Technical, Customer Service, Logistics and Manufacturing teams to ensure smooth project delivery
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• Prepare quotations, project documentation and customer communications
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• Maintain accurate CRM records and project tracking information
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• Schedule meetings and coordinate follow-up actions
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• Manage customer enquiries, ensuring prompt and professional responses
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• Identify potential project risks or delays and escalate where appropriate
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• Produce reports and project updates for the Sales leadership team
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• Support continuous improvement initiatives across project processes
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• Undertake additional duties as required to support the business
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About You

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• Previous experience in a Project Coordinator, Project Administrator, Sales Support, Customer Service or Administration role
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• Experience working within the construction industry or a good understanding of construction products and systems
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• Knowledge of the construction project lifecycle
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• Experience using CRM and/or ERP systems
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• Excellent organisational skills with strong attention to detail
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• Ability to prioritise and manage multiple projects simultaneously
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• Strong written and verbal communication skills
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• Proficient in Microsoft Office, particularly Word and Excel
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• Customer-focused with excellent stakeholder management skills
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• Proactive problem-solving ability and a positive, can-do attitude
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• Strong IT skills
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Desirable

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• Degree in Business, Project Management, Construction Management or a related discipline
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• Experience working with technical documentation and project specifications
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• Familiarity with CAD, Rive or similar industry software
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If you are interested in this position please apply directly or email your CV over to You can also call Maria on .

INDCOM