Lettings Administrator

Location: Burton-on-Trent

Salary: £25,000 - £28,000

Contract: Full-Time, Permanent

Are you an organised and detail-oriented property professional looking to join a successful residential lettings team? Our client is seeking a Lettings Administrator to support the smooth progression of tenancies from application through to move-in.

This is a varied role requiring excellent organisational skills, strong attention to detail and the ability to provide outstanding service to landlords and tenants throughout the lettings process.

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• Manage tenancy applications from reservation through to move-in.
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• Conduct tenant referencing, including credit checks, landlord references and employment references.
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• Review referencing results and liaise with landlords regarding applicant approval.
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• Prepare and issue tenancy agreements and associated documentation.
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• Ensure all compliance requirements are completed accurately and within required timescales.
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• Arrange inventories and coordinate pre-tenancy requirements.
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• Liaise with tenants, landlords and colleagues throughout the tenancy progression process.
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• Ensure all move-in monies have been received prior to tenancy commencement.
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• Coordinate key collection and move-in arrangements.
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• Maintain accurate records and update internal systems.
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• Previous experience within residential lettings, property administration or tenancy progression.
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• Understanding of the lettings process and tenant referencing procedures.
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• Strong organisational skills and attention to detail.
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• Excellent communication and customer service skills.
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• Ability to manage multiple tasks and work effectively in a fast-paced environment.
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• Competent IT skills, including Microsoft Office and property software systems.
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• Competitive basic salary.
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• Supportive and friendly working environment.
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• Ongoing training and development.
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• Career progression opportunities.
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• Opportunity to join a well-established and growing property business.
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